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Bonus conditions

All promotions are subject to specific terms and conditions that apply to the promotion in question. Generally, these conditions stipulate that you will only receive the rewards of a promotion if you meet the turnover requirements within a certain period of time. 

Examples of promotions are: Welcome Bonus, Deposit Bonus, Free Spins, Bonus credits or even credits from raffles, such as the Game of the Week. 

The most important questions and answers summarized


  1. What are free spins?
  2. How does the bonus at PASINO.ch work?

1. What are free spins?

Free spins allow you to play a game for free. Free spins are free game rounds. Winnings earned with free spins may be subject to specific wagering requirements. 

The free spins may be valid for certain slots or other game categories depending on the promotion.  

If you receive free spins at PASINO.ch, you will find them in the bonus section of your PASINO.ch account.  


2. How does the bonus work at PASINO.ch?

a. How to track the progress of a bonus

You can track the progress of a bonus at any time. Select the "Bonus" section in your PASINO.ch account to see the status of your bonus balance. 

b. What is the difference between real money and bonus balance?

In your PASINO.ch account in the "Bonus" section, both your real money and your bonus balance are listed. The following applies: 

- Real money is your credit balance, which you can freely dispose of and withdraw at any time.* 

- Bonus balance is the balance of your bonuses, which is converted into real money by fulfilling the turnover requirements. 

*If a bonus is active, please note the explanations in point f of these bonus conditions. 

c. How does playing with an active bonus work?

When you receive a bonus and thus have real money and bonus balance, you always start playing with your real money. If your real money is used up, you can continue playing with your bonus balance.  

Here you can find concrete examples, including various special cases (example 3 and 4): 

Example 1 - You receive a deposit bonus or welcome bonus: 

You make your first deposit of CHF 500 and you receive CHF 500 as bonus balance. This results in the following account balance: 

‱ Real money: CHF 500 

‱ Bonus balance: CHF 500 

You make your first bet of CHF 100 (e.g. on the color red in roulette) and win CHF 200, resulting in the following account balance: 

‱ Real money: CHF 500 

‱ Bonus balance: CHF 600 

Please note: When wagering, as described above, the real money is always used first and winnings that exceed the original real money amount when the bonus is awarded are always credited to your bonus balance. 

Example 2 - And this is how it continues: 

Your PASINO.ch account shows the following balance: 

‱ Real money: CHF 500 

‱ Bonus balance: CHF 600 

You bet CHF 400 and lose the CHF 400. Your new account balance is now: 

‱ Real money: CHF 100 

‱ Bonus balance: CHF 600 

Please note: When wagering, the real money is always used first when you have an active bonus.  

Example 3 - You continue to play:  

Your PASINO.ch account shows the following balance: 

‱ Real money: CHF 100 

‱ Bonus balance: CHF 600 

You bet CHF 300 (e.g. on the color black in roulette) and win CHF 600. Your new account balance is now: 

‱ Real money: CHF 200  

‱ Bonus balance: CHF 800 

Please note: In this example you have wagered real money and bonus balance combined. The winnings are credited in the same proportion of the stakes to the real money and to the bonus balance (total stake CHF 300: real money stake CHF 100 and bonus balance stake CHF 200, thus the winnings are CHF 600: real money winnings CHF 200 and bonus balance winnings CHF 400) 

Example 4 - Let's assume that you have continued playing and your real money has been used up: 

Your PASINO.ch account shows the following balance: 

‱ Real money: CHF 0 

‱ Bonus balance: CHF 600 

You wager CHF 400 and win CHF 800. Your new account balance is now: 

‱ Real money: CHF 0  

‱ Bonus balance: CHF 1000 

Please note: In this example, you have only wagered bonus credits (CHF 400). When your real money is used up, all winnings will be added to the bonus balance. Once the wagering requirements are met, your bonus balance will be converted into real money. How this works is described in the next point d.  

d. How is the conversion of bonus credits into real money done?

In order to convert bonus credits into real money, you must fulfill the corresponding turnover requirements of the bonus granted. With every bonus offer that you receive from us, the respective conditions are always explained in detail. They state how much you have to wager before the bonus balance is converted into real money.  

For the fulfillment of the turnover requirements, both wagers with real money and wagers with bonus credits count.  

Example: For the welcome bonus, the wagering requirements are x35. This means that you have to wager the bonus amount 35 times before the remaining bonus balance is converted into real money. 

e. How do your wagers count towards the wagering requirements of a bonus?

You can use your bonus for any games. However, your wagers count differently for converting a bonus into real money (depending on the game category). 

Here is an overview:  

‱ Bets placed on slots will be counted at 100%. 

‱ Live game shows are counted at 50% (Lightning Roulette and Lightning Dice are excluded). 

‱ Bets placed on Video Poker will be counted at 30%. 

‱ Bets placed on live poker will be counted at 10%. 

‱ Bets placed on Blackjack will be counted as 10%. 

‱ Bets placed on craps games are counted for 10%. 

‱ Bets placed on roulette and baccarat will not be counted. 

Examples:  

- You wager CHF 100 in Blackjack: CHF 10 will be credited towards fulfilling the wagering requirements regardless of the outcome of this wager.  

- If you wager CHF 100 in a slot, CHF 100 will be credited towards fulfilling the wagering requirements. 

f. Can I withdraw real money with an active bonus?

Basically yes, but keep in mind that if you want to make a withdrawal while a bonus is active, your entire bonus balance will be forfeited because the active bonus must first be cancelled before the withdrawal can be made.   

If you want to avoid forfeiting your bonus balance, you must first meet the bonus's wagering requirements.  

After the wagering requirements have been met, your remaining bonus balance will be converted into real money and you can then withdraw the entire real money amount. If you cancel the active bonus, the entire bonus balance will be forfeited as described, and you cannot get it back. 

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