10 Questions About Casino Bonuses and Free Spins at PASINO.ch

News | 24/04/2025

Today our players have their say! We often receive interesting questions from our players about bonuses and free spins. As these are questions that are of interest to many, this is reason enough for us to publish a blog article with these questions and answers.

Here Is the Hit List of Our Players' Top 10 Questions

First of all, handling bonuses and free spins can be a challenge, especially for casino newcomers, but even experienced players can be a little unsure from time to time. The bonus conditions page provides you with a good overview of bonuses, free spins and their conditions. If you have any other questions that we have not answered in this article, please do not hesitate to contact us via live chat or email at [email protected].

But now to the 10 most frequently asked questions about casino bonuses and free spins!

Question 1: What Is a Bonus and What Are Free Spins?

Both a bonus and free spins are rewards we give out to our players. We offer a variety of promotions every month. You will be informed about our offers via newsletter and SMS, and you can also see all current promotions on our offers page.

A bonus is free credit which you can use to play casino games. The bonus appears as a bonus balance in your account and is shown separately from the real money balance. Free spins are complimentary spins that you can use to play slots without wagering real money.

Question 2: What Is the Difference Between a Bonus and Free Spins?

A bonus is a game credit that is valid for casino games, while free spins can only be used for slots. Winnings from a bonus are usually subject to certain wagering requirements, while winnings from free spins are typically credited to your account as real money.

Question 3: How Do I Activate My Bonus or Free Spins?

There are several ways to activate a bonus: Either the bonus is automatically credited to your PASINO.ch account, activated by a click in the cashier area or by entering a bonus code on the bonus page. The same applies to free spins.

You can receive a deposit bonus by activating the bonus before making a deposit.

Question 4: How Can I Convert My Bonus into Real Money?

To convert a bonus into real money, you must wager it in casino games. How often you have to do this is determined by the wagering requirements. These can be found in the bonus terms and conditions of the respective offer. As soon as you have converted the bonus into real money, you can request a withdrawal.

Question 5: What Are Wagering Requirements and What Do They Mean?

The wagering requirements indicate how often you have to wager the bonus and the winnings from it on casino games before it is converted into real money.

Example: You receive a CHF 5 bonus, the wagering requirement is x10. This means that you must wager CHF 50 for your bonus to be converted into real money that you can withdraw.

Please note that different game categories contribute to the wagering requirements to varying degrees. For example, if you play blackjack, 10% counts. If you wager CHF 10, this is CHF 1. If you play slots, on the other hand, 100% counts. If you stake CHF 10, the entire stake of CHF 10 counts towards fulfilling the wagering requirements.

Question 6: Can I Use My Bonus or Free Spins on All Games?

As a rule, a bonus can be played on all games except roulette, baccarat, slots with progressive jackpots, lightning roulette and lightning dice. However, there are also bonuses that can only be used on certain games or with certain game providers.

Free spins can only be played on certain slots that are mentioned in the promotion. If you receive free spins, you can see which slots your free spins are valid for on the bonus page.

The terms and conditions of the promotion state exactly which games the bonus or your free spins are valid for.

Question 7: Can I Withdraw The Bonus Without Wagering It First?

No, you must first wager the bonus and fulfil the wagering requirements before you can make a withdrawal.

Question 8: Can I Request a Withdrawal Even Though I Have a Bonus?

No, you must first cancel your bonus before you can make a withdrawal. In this case, however, your entire bonus balance and the winnings you have earned with it will be forfeited. You can avoid this by first fulfilling the wagering requirements.

Question 9: Can I Activate Several Bonuses at the Same Time?

Yes, it is possible to activate several bonuses at the same time, the individual bonuses are used in the order in which they are activated.

Question 10: What Kind of Bonuses Are Available?

There is an instant bonus and a deposit bonus. You receive the instant bonus without having to make a deposit beforehand (e.g. Games of the Week promotion), the deposit bonus is linked to a deposit and you receive it after making a deposit (e.g. Welcome Bonus).

You can view all active bonuses in your account under Cashier and Bonus as well as the progress made in fulfilling the wagering requirements. The area for activating your bonus or free spins is also located there.

Do You Have More Questions About Bonuses and Free Spins at PASINO.ch?

We are constantly offering our PASINO.ch players attractive promotions, which you can find on our offers page. Casino bonuses and free spins are a great way to play games or slots with free credit. However, it is important to know the terms and conditions in order to make the most of the bonus or free spins. You will find all the important details about activation, validity and wagering requirements in the bonus terms and conditions of the respective promotion. If you have any further questions, please do not hesitate to contact us. We are happy to help you make your gaming experience a hit. PASINO.ch - Your Swiss Online Casino