Requirements to open an account on Pasino:

• Be a Swiss resident.
• Be over 18, which is the legal gambling age in Switzerland.
• Not be subject to an exclusion measure according to Article 80 of the Gambling Act.
• Not be subject to a ban according to Article 52 of the Swiss Gambling Act.

You have 30 days from the creation of your account to send verifying documents (copies of your ID and a proof of address) that confirm the information in your account.

If you do not see the confirmation email in your inbox, please be sure to check your spam folder. If the confirmation email is not there either, please feel free to contact us via chat or email at: [email protected] for additional assistance.

The fastest method to send the required documents is in your Pasino account:

• To do this, simply scan or take a clear photo of the required documents
• Log into your account at Pasino.ch
• Upload your documents via the Confirmation section of your account

Documents are accepted in jpg and png format. If you are still having trouble, you can send your documents via chat or email to: [email protected].

Another option is to send printed copies of your documents via postal service or courrier. Place the documents in an appropriately addressed and stamped envelope with your username on the back of the envelope, and send it to:

Casino du Lac Meyrin-Genève, Route De Pré-bois, 20 1215 Meyrin. You can also go directly to Casino du Lac Meyrin-Genève to drop off the documents in a location designated for players on Pasino.ch. Don’t worry! All documents received are kept in a secure location and are only accessible to staff members with security clearance.

Pasino is a legal operator in Switzerland in compliance with Swiss Gambling Act as of January 1, 2019. The Swiss Federal Council granted an extension to Casino du Lac Meyrin-Genève, which authorizes them to legally launch and operate Pasino.ch.

There is no software required to play games available on Pasino.ch. You can access the games directly from your web browser. Our online casino is adapted and intuitively designed so that your gaming experience is optimized for any connected device.

Yes! Pasino.ch is available 24/7 from any connected device including your smartphone, tablet and computer. There’s a large variety of slot machines and online games to enjoy.

Absolutely! You can play up to 4 different games at the same time.

Yes. All slot machines have a free version. Feel free to play without using real money and learn the rules of the game before using real money.