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How do deposit bonuses like the “Welcome Bonus CHF 1'200” work?

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SUMMARY

What bonus do I get with my 1st deposit?

How do I activate the deposit bonus?

How can I withdraw my bonus winnings?

How long is the bonus valid for after activation?

How do I verify information about my bonus?

Why are 2 different balances displayed during game sessions?

If I have 2 account balances, which one is used for games?

Do I have to use my bonus balance to meet the bet requirements?

My winnings are going to the real money balance. Is this normal?

Does the bonus work only for certain games?

How do I withdraw my bonus or winnings?

I would like to make a withdrawal, but still have not met the betting requirement. What do I do?


What bonus do I get with my 1st deposit?

The welcome bonus that comes with your first deposit on Pasino.ch allows you to double the amount you deposit on your first deposit. The maximum welcome bonus is CHF 1'200. If your deposit is higher than CHF 1'200, the amount above that is not affected by the welcome bonus and is credited as real money. Here are 2 examples:

  • Let’s say you deposit CHF 1'200 as your first deposit. You will then get a CHF 1'200 credit in real money as well as a CHF 1'200 bonus credit.

  • Let’s say you deposit CHF 600 as your first deposit. You will then get CHF 600 credit as real money as well as an additional CHF 600 bonus.

How do I activate the deposit bonus?

To activate the deposit bonus, go to the CASHIER section in your personal account and click on the ACTIVATE button and enter your first deposit. Once completed, the welcome bonus will be automatically credited to your account.

How can I withdraw my bonus winnings?

You must bet 35 times the bonus amount granted before you are able to withdraw your winnings.

Pasino.ch does not impose any additional conditions for authorizing a bonus conversion. We have no restrictions relating to your betting amounts; all your betting amounts validated during your games count towards increasing the betting conditions. If you comply with the conditions, your bonus is fully converted into real money without any winning limits. You can withdraw your winnings according to your preferences by simply going to your CASHIER page.

How long is the bonus valid for after activation?

Once activated, the bonus is valid for 30 days. If the bonus is not converted (bet requirement), it will be lost and cannot be reclaimed by support.

How do I verify information about my bonus?

Simply go to the Bonus section of your account page where you can get all the most up-to-date information in real time.

Why are 2 different balances displayed during game sessions?

During games (and in your account page as well), you will see 2 balances displayed:

  • Real money balance.
  • Bonus credit balance.
  • If I have 2 account balances, which one is used for games?

    When enjoying our games, the real money balance is always used first. If this balance gets exhausted, the bonus credit will then be used for any additional bets that you make.

    Do I have to use my bonus balance to meet the bet requirements?

    All bets go toward converting your bonus to real money, regardless of the balances (real or bonus) used for your game sessions.

    My winnings are going to the real money balance. Is this normal?

    As long as your real money balance is not zero, any winnings will initially be automatically credited via your real money sode (up to the maximum of the initial balance you had when you received your bonus). However, if your real money balance becomes zero, any winnings will only be credited via your bonus balance.

    Here is a concrete example 

    1. Let's assume that you make your first deposit of CHF 1'200 and activate your 1'200 bonus. After activating your welcome bonus, you therefore have an additional CHF 1'200 in your bonus balance. At this point, your balances are as follows :

  • Real money balance : CHF 1'200
  • Bonus balance : CHF 1'200

  • 2. You bet CHF 100 on BlackJack, but you lose. Your balances will be as follows :
  • Real money balance : CHF 1'100 (1'200 - 100 bet)
  • Bonus balance : CHF 1'200

  • 3. You bet CHF 100 again, your balances will :
  • Real money balance : CHF 1'000
  • Bonus balance : CHF 1'200

  • 4. You win CHF 300, your balances :
  • Real money balance : CHF 1'200 (CHF 200 are credited here only because as we have seen, the real money balance cannot exceed the initial balance amount when the bonus is obtained, i.e. CHF 1'200 in our example).
  • Bonus balance : CHF 1'300 (the remaining CHF 100 is credited in bonus).

  • 5. You bet CHF 300 and lose :
  • Real money balance : CHF 900
  • Bonus balance : CHF 1'300

  • 6. You bet CHF 1'000 :
  • Real money balance : CHF 0
  • Bonus balance : CHF 1'200

  • 7. At this point, your real money balance is exhausted. All your winnings will now be credited to the bonus balance; you win CHF 200 :
  • Real money balance : CHF 0
  • Bonus balance : CHF 1'400
  • Does the bonus work only for certain games?

    The bonus is available for any game of your choosing. However, the value of bets changes based on the game, as follows:

  • Slot machines: bets are 100% compatible.
  • Blackjack, Baccarat, Live wheel games, Live dice games: bets are 20%.
  • How do I withdraw my bonus or winnings?

    You can withdraw any bonus or potential winnings after you have played 35 times the amount of the initial bonus awarded from the initial deposit.

    I would like to make a withdrawal, but still have not met the betting requirement. What do I do?

    When a bonus is active, it is not possible to withdraw the bonus amount and/or any potential winnings until the betting requirement is met. However, all real money balances can be cashed out at any time. To do this, you must cancel the active bonus. Once this is done, the bonus will be lost and cannot be recuperated.

    What is a free spin?

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    A free play lets you play an online casino game for free. Any winnings obtained from a free play are yours to claim and can be deposited into your bank account. Once you receive your free plays, they will appear in the Bonus section of your account, where you can also see the number of free plays available after you start using them.

    What is a mission?

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    We want to provide you with an unrivaled gaming experience by offering missions. These missions are an opportunity to win prizes, bonuses, cash, and much much more! Please note that before participating in a mission, you must select Register in the Promotions section to begin. If not, any progress in a mission will not be saved. Check the Promotions page or subscribe to our newsletters to obtain additional information such as price, conditions of each assignment, and other details.

    How do I confirm that I have received a bonus or free play?

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    Bonuses and free plays made available to you appear in the Bonus section of your Pasino account. Once you use them, you can see the number of remaining free plays available in the same section of your account.

    How do I get more bonuses ?

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    There are several different ways to get more bonuses from Pasino’s online casino. Besides the welcome bonus offered after registration, there are also mission bonuses that you can participate in and take advantage of the daily/weekly promotions offered on Pasino.ch. Be sure to check out the Promotions section of the site and subscribe to our newsletter to stay up-to-date on new offers.

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