What conditions must I fulfil to register a provisional and verified account at PASINO.ch?
The following conditions apply for registering a provisional account at PASINO.ch for a period of 30 days:
- Residence in Switzerland
- Minimum age of 18 years
- You must not be banned or excluded from playing games of chance
To verify the account, please send us the following:
- Proof of identity
- Proof of residence
How can I register a provisional and verified account at PASINO.ch?
You can register a provisional PASINO.ch account in two steps:
- Click on «Register now» and enter the required data.
- You will receive an email ([email protected]) and a text message from us. Confirm your email address or telephone number by clicking on the link sent. Your provisional PASINO.ch account is now created.
When you log in for the first time, you will be asked to set your monthly net loss limit.
How can I play at PASINO.ch for the first time?
When you log in for the first time, you will be asked to set your monthly net loss limit. Immediately afterwards, you can make your first deposit and benefit from our welcome bonus of 100% up to CHF 500 plus 350 free spins. If you would like to test our games in the demo version, you can do so free of charge without logging into your account.
What can I do if I don't receive a confirmation email after creating my account?
Firstly, check your spam emails and see if you have received a text message. If you have not received an email or text message, please contact us via live chat or by email at [email protected].
How can I submit the documents required to verify my PASINO.ch account?
You can submit the required documents by
- Clicking on the «Account» section and submitting your documents via the «Upload documents» menu item.
- Sending us your documents via live chat or by email to [email protected]
- Sending us your documents by post to the following address:
Casino du Lac Meyrin-Genève
Route de Pré-bois 20
1215 Meyrin
As soon as we have activated your account, you will receive a confirmation email from us ([email protected]).
Is the online casino PASINO.ch legal in Switzerland?
Yes, PASINO.ch is 100% legal in Switzerland and operates in accordance with the Swiss Federal Gambling Act, which came into force on 1 January 2019. The Federal Council has granted the Casino du Lac Meyrin-Genève an extension to its licence with the number 516-014-01. This gives the casino official authorisation to make its range of casino games available online at PASINO.ch.
On which devices is PASINO.ch available?
PASINO.ch is available on smartphones, tablets and computers. You can only log into your account on one device at a time.
Can I play several games at the same time at PASINO.ch?
Yes, at PASINO.ch you have the option of playing four different games on one device at the same time.
Can I play for free at PASINO.ch?
Yes, all our slots can be played as a demo version. To do this, select the «Play for fun» option for the slot of your choice. You do not need to log into your account to do this.