At PASINO.ch - your Swiss online casino, you have a wide choice of payment methods to process your deposits and withdrawals securely and quickly.

You can choose from the following payment methods for your deposits:

• Twint,
• Apple Pay,
• Visa and Mastercard,
• PostFinance,
• paysafecard,
• Neteller and Skrill as well as
• bank transfers.

Withdrawals are made by bank transfer to an account in your name and with a Swiss IBAN.

No, you do not need to verify your PASINO.ch account before making a deposit. However, we recommend that you carry out the verification process immediately after opening your account, as otherwise you will only be able to deposit a maximum of CHF 1'000 and withdraw any winnings once the player account has been verified.

No, you do not have to verify your PASINO.ch account before making a withdrawal, but the withdrawal limit without verification is equal to the amount deposited. This means that you can only withdraw winnings that exceed the amount of your deposit once you have verified your account.

To deposit money into your account:

1. Log in to your account and click on «Deposit» in the cashier section.
2. Select your payment method and follow the deposit instructions. Please note that a minimum deposit amount of CHF 10 applies.
3. As soon as you have confirmed the transaction, we will credit your account with the deposit amount and you can use your balance to play.

Alternatively, you can use your smartphone or tablet to deposit funds into your account directly from the game using the Game Cashier.

If you have any problems with your deposit, please do not hesitate to contact us via live chat or email at [email protected].

The Game Cashier is a function for your smartphone or tablet that allows you to make a deposit to your PASINO.ch account directly from a game.

Click on the Game Cashier icon in the top right-hand corner of the game. You will be redirected to the deposit page where you can make the deposit as usual and then continue straight away with your game.

All deposit transactions, except for bank transfers, are automatically and immediately credited to your PASINO.ch account. If a deposit has been debited from your bank account and not credited to your PASINO.ch account, please contact us via live chat or by email at [email protected] and provide the details of the payment:

• Amount of the transaction
• Date of the transaction
• Payment method
• Transaction number
• If possible, a screenshot of the payment confirmation

Deposits by credit card may fail but may be temporarily debited from your bank account. In this case, your deposit will not reach us, and the transaction will be cancelled by your bank within a few days, although the time periods vary depending on the bank.

To make a withdrawal, please go to the cashier area and select «Withdraw»:

1. Enter the amount you wish to withdraw. The minimum amount is CHF 0.01.
2. Then enter your IBAN in the field provided.
3. Confirm your transaction with «Withdraw».

The withdrawal can take up to three working days.

Please verify your account before the first withdrawal, otherwise the maximum withdrawal amount may not exceed your deposit amount. Furthermore, we require a photo or a copy of a document with your name and IBAN before the first withdrawal.

The name of the recipient account must match the name of your PASINO.ch account.

You can cancel a withdrawal if we have not yet validated your withdrawal request. Go to the cashier area, select «Withdraw» and follow the instructions. In this case, the withdrawal amount will be credited to your PASINO.ch account immediately.

Alternatively, you can also contact our customer service team via live chat or email at [email protected]. We will be happy to help you!

You can access the history of your transactions under «Cashier» and «History».

You can only play with Swiss francs (CHF) at PASINO.ch, as we are an online casino that operates exclusively in Switzerland.

Of course, your money is absolutely safe with us! We work with SafeCharge, one of the leading payment technology companies for online payment solutions, which has been certified since 2007 according to the level 1 data security standard of the payment card industry.