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Casino du Lac Meyrin
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What payment methods are available on PASINO.ch?

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PASINO.ch provides you with a variety of payment methods to secure your transactions on your PASINO.ch account. At PASINO.ch you can deposit safely and conveniently using Twint, Visa, Mastercard, PostFinance, Paysafecard, Neteller, Skrill or bank transfer. Withdrawals are made by bank transfer to a Swiss bank account that must be in your name.

Do I need to verify my PASINO.ch account in order to deposit or withdraw funds?

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We recommend that players who are new to the site verify their PASINO.ch account immediately upon creation, otherwise their cumulative deposits will be limited to CHF 1,000. The withdrawal limit is equal to the amount deposited. As long as your PASINO.ch account is not verified, winnings cannot be withdrawn.

How can I deposit money into my PASINO.ch account?

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Go to the Cashier section by clicking on your User Icon in the top right corner. Select your payment method and follow the deposit instructions (minimum deposit: CHF 10.00). A payment window will appear where you will need to confirm the transaction. Once your deposit has been confirmed, it will appear on your PASINO.ch account. You can then use your funds to play for real money.

If you have any difficulties making a deposit at PASINO.ch, please contact us via chat or email ([email protected]).

My deposit failed. What is the problem?

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First check the following:

  • The balance on your chosen payment method is sufficient.
  • All information entered is correct.
  • Your PASINO.ch account is not blocked.
  • Your PASINO.ch account is validated.

If everything is fine, refresh the page or try another browser (we recommend Google Chrome).
If the problem persists, the error could be with your payment provider. It's best to contact your payment provider's customer service directly. If they are unable to help you, please contact us again, via chat or email ([email protected]).

The amount of my transaction was not credited, what can I do?

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You do not need to worry. Sometimes it happens that the payment is declined or there is some delay between our payment platform and our website, or there is a problem with the payment method itself (in this case it is better to contact their customer service directly).If your money has been successfully withdrawn from your card or bank account and you have not encountered any particular error, please contact us via chat or email ([email protected]).

We will do our best to identify and resolve the problem. However, in some cases we may require a transaction receipt from you to conduct a research with your banking institution.

How do I make a withdrawal?

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Go to the Cashier section by clicking on your User Icon in the top right corner. Go to "Withdraw" and enter the amount you wish to withdraw (minimum CHF 0.01). Then enter your bank details in the field provided. Confirm your transaction by selecting "Pay out". The name of the recipient account must match the name of your PASINO.ch account (mandatory requirement), otherwise your withdrawal cannot be confirmed by us. Attention: If your PASINO.ch account has not yet been verified, you will not be able to withdraw your winnings.

Can I cancel my withdrawal?

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You can cancel a withdrawal as long as your request has not yet been confirmed. Simply go to "Cash Out" in the Cashier section by clicking on your User Icon in the top right corner and follow the instructions. You can also contact our customer support team via chat or email ([email protected]) for advice.

Where can I find the history of my transactions?

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Click on your User Icon at the top right of the web page and go to "History" in the Checkout section. Select "Transactions" to track your complete payment history.

What currencies are available on PASINO.ch?

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PASINO.ch is an online casino that operates exclusively in Switzerland. The Swiss Franc (CHF) is therefore the only currency available for playing on our platform.

Is my money safe on PASINO.ch?

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Of course it is! You can use the payment methods offered on PASINO.ch with a clear conscience.PASINO.ch works with SafeCharge, one of the leading payment technology companies of online payment solutions, certified since 2007 to the Payment Card Industry Level 1 Data Security Standard. Our partner manages all transactions made in our online casino while maintaining confidentiality.

We also use the most advanced technologies of the Internet to ensure the absolute security of transactions made on our platform. Your personal information is encrypted and stored on highly secure servers that are constantly monitored by our security experts. Our players' funds are protected in secure accounts held by our trusted Swiss partners Raiffeisen and PostFinance, who guarantee the safety of your money.

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